Full Terms and conditions
If you have recently purchased a SodaStream Soda Maker and are dissatisfied with the machine and flavors, and would like your money back. Here's what you need to do.
- Please agree to the terms and conditions below
- Print and complete the application claim form
- Send with your original receipt as proof of purchase together with the SodaStream Soda Maker machine
Conditions of Valid Entry
To claim your money back if you have purchased one of our SodaStream Soda Makers
from any of the models listed below together with our Trial-sized sample pack and
cannot find a flavor you like, we will issue a full refund on your SodaStream Soda
SodaStream Soda Maker Model List:
To make a valid claim please adhere fully to the terms and conditions below and provide your original receipt from your SodaStream Soda Maker purchase.
Full Terms and conditions
- Offer limited to residents of the 48 continental United States only. Must be 18 years of age to redeem. Excludes employees and their families of the promoter. Void where prohibited.
- All applications must include your full name, address, zip code, telephone number, and email.
- After a trial period of 14 days, claims must be made within [4 weeks] of the date on your original receipt.
- The undamaged SodaStream Soda Maker must be returned in its original packaging.
- Before returning your machine you will need to empty each of the carbonators you have by installing them in the machine and depressing the carbonating button on the top until they are empty. If you have any questions please contact our customer support line at 1-800.763.2258, representatives are available to assist you 24/7.
- SodaStream does not refund any shipping charges.
- The SodaStream Soda Maker must be purchased new from approved retailers.
- An original receipt, showing your purchase of the SodaStream Soda Maker must be supplied together with your completed claim form. Regrettably, receipts cannot be returned to sender.
- Machine purchases submitted for Mail-in Rebate redemption do not qualify for the Money Back Guarantee program
- The promoter reserves the right to validate all applications. Once we receive your application and it has been validated, we will make a full refund of the purchase price as shown on the original receipt. Your refund will be made within 28 days by check payable to the name on the valid claim form. Please ensure these details are accurate and legible.
- If an application is invalid for any reason, a refund will not be offered and the SodaStream Soda Maker will be returned to the applicant in the condition in which it was received. The promoter’s decision is final.
- The Promoter is not liable for applications that are lost in the mail, misdirected, illegible, incomplete, delayed or damaged or which cannot be delivered for any delivery or other reason.
- The start date for the promotion is August 20, 2012, to qualify for your full refund all purchases must be made between August 20, 2012 and December 31, 2012.
- Closing date for receipt of applications is December 31, 2012.
- Only one application per household allowed.
- This does not affect your statutory rights.
- Your personal details will be used for the purposes of the administration of this offer only.
- PROMOTER: SodaStream USA, Cherry Hill, NJ
- Refunds valid on machine purchases only
PLEASE RETURN ALL MACHINES AND COMPLETED APPLICATION FORM TO THE ADDRESS BELOW:
SodaStream Money Back Guarantee
1 Mall Drive
Cherry Hill, NJ 08002
Be sure to empty carbonator in well ventilated area.
To avoid risk of injury do not touch carbonator while emptying.